Warranty Policy

WARRANTY POLICY

This Warranty Policy applies to all genuine automotive batteries sold in Kenya by authorized distributors and dealers.

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1. WARRANTY COVERAGE

All Amaron automotive batteries are warranted against manufacturing defects for a period of:

Twelve (12) months from the date of purchase

This warranty covers defects in material and workmanship under normal vehicle usage conditions.

If a battery is found to be defective due to manufacturing fault within the warranty period, it shall be:
• Replaced free of charge, OR
• Repaired at the discretion of the distributor, where applicable.

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2. WARRANTY CONDITIONS

To qualify for warranty:
1. The battery must be purchased from an authorized Amaron dealer or distributor in Kenya.
2. The customer must present:
• Original purchase receipt/invoice
• Duly stamped warranty card (if applicable)
3. The battery must bear:
• Original serial number label
• No tampering or alteration
4. The battery must be returned to the point of purchase or authorized warranty center for testing.

Warranty claims are subject to technical inspection and load testing.

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3. WHAT IS COVERED

This warranty covers:

✔ Manufacturing defects
✔ Internal cell failure due to factory fault
✔ Premature failure not caused by misuse
✔ Material or workmanship defects

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4. WHAT IS NOT COVERED

This warranty does NOT cover failures resulting from:

❌ Overcharging or undercharging
❌ Faulty alternator or vehicle electrical system
❌ Improper installation
❌ Physical damage (cracks, impact damage)
❌ Exposure to fire, flooding, accident, or negligence
❌ Use in non-recommended applications
❌ Tampering with battery terminals or casing
❌ Deep discharge due to lights left on or parasitic drain
❌ Commercial misuse beyond specified application

Batteries used in taxis, ride-hailing vehicles, heavy commercial fleets, or non-automotive applications may be subject to separate commercial warranty terms.

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5. WARRANTY PROCEDURE
   1. Customer presents battery and proof of purchase.
   2. Battery undergoes diagnostic testing.
   3. If deemed defective due to manufacturing fault:
      • Replacement is issued.
   4. If failure is due to vehicle fault:
      • Warranty claim is rejected.
      • Customer advised to repair vehicle charging system.

Replacement battery does NOT extend the original warranty period.

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6. LIMITATION OF LIABILITY

This warranty covers replacement of the battery only.

Amaron Kenya / Authorized Distributor shall not be liable for:
• Vehicle towing costs
• Loss of business
• Loss of profits
• Consequential or incidental damages

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7. WARRANTY VALIDITY

This warranty is valid within the Republic of Kenya only.

Only genuine Amaron batteries supplied through authorized channels qualify for warranty support.